We suppose that your decision for Pantec refining equipment is very much related to a deep rooting of your business in productivity and an engaged, endless quest for new, outstanding design opportunities for your customers. We absolutely share these values with you and aim to give you the most professional service to support you keeping your leading position in the long term with the best availability and utilization of your Pantec equipment.
Consulting and Business case calculation
The decision for the right decoration technology is a quite complex one - same as the decision for an in-line or off-line integration. It depends on web material, design requirements, batch sizes, etc. Our experienced print consultants lead you through this process to find a sustainable solution for you.
Most of our customers come with highly demanding decoration requirements, e.g. outstanding embossing, registration precision and special substrates etc. It goes without saying that we provide you with all our machine equipment to test your required job before you go for a Pantec equipment.
Many questions can readily be solved from the distance. For this purpose, we offer the PANTEC Online Service (POS). POS is PANTEC’s Internet-based remote diagnosis and remote maintenance service.
Avoidance of downtime
During the warranty period of your machine POS is free and includes online application and service support. After warranty we provide POS in highly attractive service agreement packages.
With these packages you profit from first class system availability and free extended hours support in case of failure. This makes service costs easy to calculate.